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2026

Privacy Policy

Effective Date: 20/01/2026

1. Introduction and Organizational Information

We, at Dana Cologne Technology Center GmbH, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website renco.de and any related interactions.

Our primary goals in processing personal information include:

  • Enhancing the user experience on our platform by understanding customer needs and preferences.
  • Providing timely support and responding to inquiries or service requests.
  • Improving our products and services to meet the evolving demands of our users.
  • Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information while enabling us to deliver the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please contact us at info@renco.de or +49 2234 9791200.

Your privacy is our priority. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. All activities are conducted in strict compliance with applicable privacy laws.

2. Scope and Application

Our privacy policy is designed to protect the personal information of all stakeholders, including website visitors, registered users, and customers. Whether you are browsing renco.de, using our services as a registered user, or engaging with us as a customer, your personal data is processed with the highest standards of privacy and security.

This policy outlines our practices and your rights related to personal information.

3. Data Storage and Protection

Data Storage

Personal information is stored in secure servers located in the EU. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.

Data hosting partners: We partner with reputable data hosting providers committed to state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Protection Measures

  • Access control: Access to personal information is strictly limited to authorized personnel with a legitimate business need. Permissions are reviewed regularly.
  • Data processing agreements (DPAs): When sharing data with third-party service providers, we ensure DPAs are in place, guaranteeing GDPR and other relevant data protection compliance.

4. Transparency and Control

We believe in transparency and giving you control over your personal information. You will be informed about significant changes to our data sharing practices and, where applicable, have the option to consent.

Your trust is important to us. Personal information is disclosed only in accordance with this policy and when justified. For queries about how we share information, contact info@renco.de or +49 2234 9791200.

5. User Rights and Choices

In accordance with the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

  • Right of Access (Art. 15 GDPR): Request access to the personal information we hold about you.
  • Right to Rectification (Art. 16 GDPR): Request correction or completion of inaccurate or incomplete data.
  • Right to Erasure ('Right to be Forgotten') (Art. 17 GDPR): Request deletion of personal information under certain conditions.
  • Right to Restriction of Processing (Art. 18 GDPR): Request restricted processing of your data in specific cases.
  • Right to Data Portability (Art. 20 GDPR): Receive your data in a structured, machine-readable format and transfer it to another controller.
  • Right to Object (Art. 21 GDPR): Object to certain processing, including direct marketing.
  • Right to Withdraw Consent (Art. 73 GDPR): Withdraw consent to data processing at any time.
  • Right to Lodge a Complaint (Art. 77 GDPR): Lodge a complaint with a supervisory authority if your data protection rights are violated.

Exercising Your Rights: Contact us at info@renco.de or +49 2234 9791200. We may require verification of your identity for security reasons.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies on renco.de to enhance your experience and gather insights for improvement.

Understanding Cookies and Tracking

  • Cookies: Small data files that remember your preferences and track website usage.
  • Tracking technologies: Tools such as web beacons and pixel tags to monitor interactions.

How We Use These Technologies

  • Essential cookies: Necessary for site functionality (authentication, security).
  • Performance and analytics cookies: Measure site usage and help improve services.
  • Functional cookies: Enable personalization and enhanced functionality.
  • Advertising and targeting cookies: Deliver relevant ads, limit ad frequency, and measure campaign effectiveness.

Your Choices and Consent

On your first visit, a cookie consent banner allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize preferences

Changes to Cookie Use

We may update our cookie practices and notify you of significant changes, seeking consent when required.

For more information, visit our Cookie Policy. For questions, contact info@renco.de or +49 2234 9791200.

Your privacy and the integrity of your personal data are of utmost importance to us.

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